Chloe Hawkins

What were the circumstances that caused you to initially look for an accountant?

I needed accounting services

How has Chloe Hawkins helped you?

Yes

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an accountant?

I wasn't happy with the person I was using.

How has Chloe Hawkins helped you?

Chloe is an amazing accountant. She takes great care with her clients and I could not run my business without her support. Keep doing what you are doing Chloe! Big thank you from me x

Have you seen the outcome you were hoping for?

Yes, she provides a brilliant service.

What could they have done better?

A bit more guidance around being more tax efficient, ways I could save money etc - I work from home, so just want to make sure I am claiming everything I can.

What were the circumstances that caused you to initially look for an accountant?

Setting up my business.

How has Chloe Hawkins helped you?

Made sure that I keep on track of everything.

Have you seen the outcome you were hoping for?

Yes certainly.

What could they have done better?

Nothing all is great.

Please provide a brief comment about your experience with Chloe

No response

Please provide a brief comment about your experience with Chloe

Quick response and very helpful and professional

What were the circumstances that caused you to initially look for an accountant?

I needed an accountant to support with setting up my business and to help with self assessments for multiple income streams.

How has Chloe Hawkins helped you?

Chloe has provided valuable advice throughout, registered my business and giving me the spreadsheets and tools that I need to get going and keep good records.

Have you seen the outcome you were hoping for?

Chloe is always there to answer any questions and has helped me grow my business from Idea stage to a 6 figure business.

What could they have done better?

There isn’t anything the Chloe could do better. Chloe let’s me know about things we can think about in the future to maximise tax efficiency and I let her know when I am ready to take up the things she has told me about.

Please provide a brief comment about your experience with Chloe

I am an Independent Financial Adviser and regularly need to recommend an Accountant to my clients for both personal and business accountancy advice. Chloe provides an outstanding level of service, possessing all the technical knowledge required to deliver the best possible outcomes.

What were the circumstances that caused you to initially look for an accountant?

Unhappy with some of teh above & beyond services that were meant to be included in our package but weren't. Wanted a more personal approach.

How has Chloe Hawkins helped you?

Absolutely, very insightful.

Have you seen the outcome you were hoping for?

Yes

Please provide a brief comment about your experience with Chloe

Chloe called back promptly and was polite and friendly on the phone. She explained all I needed to know in a clear, understandable way. All her fees and charges were also explained. 5*

What were the circumstances that caused you to initially look for an accountant?

I had received notice that my Tax Return and Corporation Tax for my start-up business was due; this was at the end of my first year of trading and I was unsure how to do it correctly.

How has Chloe Hawkins helped you?

Chloe listened to my business model and approximate figures. As a start-up business with a small turnover (given first year of trading) some accountants I had contacted were rather dismissive (if not rude). Chloe however was the opposite, giving me reassurance, advice and happy to take me on as a client. She is always quick to respond to queries, extremely approachable, professional and polite and is already helping me with ways to grow my business.

Have you seen the outcome you were hoping for?

Yes but in all honesty, better than I had hoped for. Chloe shows a genuine interest in helping me with my business needs.

What could they have done better?

!!! Nothing! Chloe has taken a huge weight off my shoulders and I have every confidence in her.

What were the circumstances that caused you to initially look for an accountant?

Poor experience with our previous accountant.

How has Chloe Hawkins helped you?

She listened, she was supportive and she was efficient in getting us back on track. Chloe is more like a partner than a contractor.

Have you seen the outcome you were hoping for?

Yes.

Please provide a brief comment about your experience with Chloe

We did't in contact with her. She didn't reply my email. For get it.

What were the circumstances that caused you to initially look for an accountant?

Start up of new business

How has Chloe Hawkins helped you?

Chloe was very helpful from the beginning. With this being my first business I was totally in the dark as how to manage accounts and taxes. Chloe had everything sorted and put my mind at ease to concentrate on my business

Have you seen the outcome you were hoping for?

Most definitely.

What could they have done better?

Chloe has and covers everything and breaks it down into layman terms.

What were the circumstances that caused you to initially look for an accountant?

Setting up a Ltd company

How has Chloe Hawkins helped you?

Chloe gave me excellent advice and guidance prior to the creation of my company and then arranged the whole set up for me. Her communication has been outstanding and her availability to answer my many questions is second to none. Couldn't recommend highly enough. Chloe takes away the stress and pressure of all things accounting, I wouldn't be without her services.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

n/a

Please provide a brief comment about your experience with Chloe

Chloe was extremely helpful and very honest with the information and charges that would be required when I start my new business. It was a pleasure listening to someone so open and honest about the procedures and steps required to start on my path to becoming my own boss. I will be taking the opportunity to join her company in the very near future and look forward to a strong and long arrangement.

What were the circumstances that caused you to initially look for an accountant?

Being self employed .

How has Chloe Hawkins helped you?

Chloe was extremely efficient from the start , phone calls were always exactly on time and very informative and friendly . Chloe was always clear and never confusing as tax can sometimes be a minefield to some of us .

Have you seen the outcome you were hoping for?

Yes , a quick and healthy tax return .

What could they have done better?

Absolutely not !

What were the circumstances that caused you to initially look for an accountant?

A disagreement with my existing accountant

How has Chloe Hawkins helped you?

She cleared up a lot of mess left by my previous accountant

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an accountant?

Required the services of an honest, trustworthy accountant and Chloe was recommended to me from a trusted source.

How has Chloe Hawkins helped you?

Resolved all my accounting issues quickly and efficiently at half of the cost of my previous accountant

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

From my perspective, nothing. I just wish that I had known her a lot earlier when I was creating my limited company and secured her services from the get-go.

What were the circumstances that caused you to initially look for an accountant?

I required some professional help with the completion of my Self Assessment tax returns and related advice such as Allowances, expenses etc.

How has Chloe Hawkins helped you?

Chloe completed my self assessment tax return and gave me peace of mind that everything was present and correct.

Have you seen the outcome you were hoping for?

Yes. Very helpful, great service.

What were the circumstances that caused you to initially look for an accountant?

Undeclared Rental property income, unpaid HMRC tax going back several years.

How has Chloe Hawkins helped you?

During the initial meeting we outlined our concerns regarding undeclared rental property income. Clearly we understood tax from this income was owed to HMRC. Chloe was able to give us some indication as to likely penalties involved as she had undertaken this work for other clients. She asked for all relevant documentation and undertook tax returns for those years in arrears.

Have you seen the outcome you were hoping for?

Firstly to correct the under payment of HMRC taxation. To ensure that all aspects of income for the missing tax returns were evaluated by an independent professional accountant. We were given guidance and explanation of various aspects of taxation. Clearly there are many facets to accurately completing a tax return. Understanding what is claimable as an legitimate expense and allowances. When all things considered there were some over payments as well as under payments. The final outcome was lower financially than our guesstimates.

What could they have done better?

We were very happy with the services provided. The outstanding HMRC arrears have been paid in full

What were the circumstances that caused you to initially look for an accountant?

I had purchased a second property to rent out

How has Chloe Hawkins helped you?

Chloe was very helpful with quality advice and information, Chloe guided me through the bookkeeping required and completed my end of year self-assessment with no problems at all. Great communication and advice.

Have you seen the outcome you were hoping for?

Yes - self-assessment has been completed and submitted

What could they have done better?

No suggestions - the whole process was professional and went smoothly

What were the circumstances that caused you to initially look for an accountant?

I became self employed

How has Chloe Hawkins helped you?

She has managed all the paperwork from start to finish

Have you seen the outcome you were hoping for?

She has already saved me far more that the fees so I am very pleased

What were the circumstances that caused you to initially look for an accountant?

Selling a house and needed support with Capital Gains Tax and then later my Self Assessment

How has Chloe Hawkins helped you?

Advice and Guidance

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an accountant?

Trustf

How has Chloe Hawkins helped you?

Good advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing Really please Approachable rea

What were the circumstances that caused you to initially look for an accountant?

Wasn’t particularly happy with my old account. Felt he could have done a lot more to help us. Chloe came recommended and has been the best business decision we’ve made!

How has Chloe Hawkins helped you?

Helped us go LTD, general advice regarding all things to do with our business account. Helped us become much more understanding with everything and always providing great advice to help drive the business forward.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing I can think of! Absolutely brilliant after every call/ meeting with her myself and my wife both say Using Chloe as our accountant is the best thing we’ve done for the business!

What were the circumstances that caused you to initially look for an accountant?

We were unhappy with our previous accountant who we felt did not communicate with us throughout the year and seemed to find any question we had as a hindrance, we therefore wanted to find someone who could offer us better service.

How has Chloe Hawkins helped you?

Chloe finally set us up as a limited company (after asking our previous accountant about this for years). She helped to answer our questions and look after forecasting and projections for us to help grow our business and improve our personal financial situation also.

Have you seen the outcome you were hoping for?

Yes, Chloe has gone above and beyond to provide a fantastic service. Everything we have asked of Chloe has always been followed through and delivered.

What could they have done better?

I don’t think there’s anything in our opinion that she hasn’t provided us with.

What were the circumstances that caused you to initially look for an accountant?

I was after a new accountant after receiving poor service from a previous accountants.

How has Chloe Hawkins helped you?

From the moment I enquired Chloe was very friendly, informative and client centred. She went above and beyond to help me switch accountants and to understand the information presented to me. She is very knowledgeable and you receive a very personal service. She has high attention to detail and responds to emails promptly and efficiently. During COVID-19 my business suffered and I was not able to work Chloe was approachable and flexible to help me and my business through the difficult time.

Have you seen the outcome you were hoping for?

Yes constantly Chloe helps with preparation of tax and company records. She excels herself and I’m extremely happy with the service she provides.

What were the circumstances that caused you to initially look for an accountant?

Busy schedule and an understanding of the tax system

How has Chloe Hawkins helped you?

Reviewed all finances, and provided advicce

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I don't think she could have!

What were the circumstances that caused you to initially look for an accountant?

needed extra help and advice.

How has Chloe Hawkins helped you?

book keeping and accounting help weekly.

Have you seen the outcome you were hoping for?

yes she has helped me progress a great deal.

What could they have done better?

chloe has no negative feedback