Stephen Haggan

Repeat review from verified client

September, 2024

This review is a follow-up review from a client who left a review previously.

How has Stephen Haggan helped you since your last review?

Stephen is always prompt and knowledgeable in his responses to any questions I have. His accounts preparation is thorough and his clear expertise shines through all of our interactions.

Review from verified client

July, 2024

What were the circumstances that caused you to initially look for an accountant?

Going freelance

How has Stephen Haggan helped you?

Really responsive to emails and can always answer and questions I have when I don't understand how things work

Have you seen the outcome you were hoping for?

Yes

Review from verified client

April, 2024

What were the circumstances that caused you to initially look for an accountant?

Help to organise and submit my tax return for a rental property

How has Stephen Haggan helped you?

Organised my tax return for the past 3years, advising me of what is tax deductible to ensure I reduced any applicable costs

Have you seen the outcome you were hoping for?

yes

What could they have done better?

No negative feedback. Was very prompt with any responses to questions, clear communication, reasonably priced for services, knowledgeable and took all the stress out of the process.

Review from verified client

April, 2024

What were the circumstances that caused you to initially look for an accountant?

To help with tax return

How has Stephen Haggan helped you?

Stephen has really helped me get to grips with xero and taken the stress and worry out of dealing with tax

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

nothing

Review from verified client

April, 2024

What were the circumstances that caused you to initially look for an accountant?

I needed to file a CGT

How has Stephen Haggan helped you?

He helped with all figures and form filling

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing Stephen was so quick and timely with all replies and very informed advice Excellent service Thank you

First impression from a user who is not yet a client

March, 2024

Please provide a brief comment about your experience with Stephen

Great response time and communication

First impression from a user who is not yet a client

February, 2024

Please provide a brief comment about your experience with Stephen

Stephen has been great. Incredibly helpful, very approachable and always quick to reply. Has answered all my questions in an easy to understand manner.

Review from verified client

September, 2023

What were the circumstances that caused you to initially look for an accountant?

Stephen was recommended by someone I knew, as I needed someone to prepare the accounts and payroll for my business, as well as my personal tax return.

How has Stephen Haggan helped you?

Stephen always provided an excellent service, completing the necessary services in a professional and timely manner.

Have you seen the outcome you were hoping for?

Stephen always goes the extra mile to help you out

What could they have done better?

Nothing

First impression from a user who is not yet a client

August, 2023

Please provide a brief comment about your experience with Stephen

Very much on the ball very professional would highly recommend ?

Review from verified client

May, 2022

What were the circumstances that caused you to initially look for an accountant?

Initial set up of limited company.

How has Stephen Haggan helped you?

Stephen acted as my accountant for the duration of the running of the personal services company for all aspects of accounting and Tax.

Have you seen the outcome you were hoping for?

I can't fault any aspect of Stephen's service - always thoroughly professional, his production of accounts were always timely and he makes use of technology to ensure the process is as slick as possible. Value-add services such as IR35 advice following changes in legislation were a nice touch. Would highly recommend.

First impression from a user who is not yet a client

May, 2022

Please provide a brief comment about your experience with Stephen

Stephen, is obviously highly experienced and responses very quickly to any query. Was very straight forward to engage his services for a new company formation.

Review from verified client

February, 2022

What were the circumstances that caused you to initially look for an accountant?

We are non-resident and had submitted SA returns for 6 years. I was confused over double taxation rules and began to suspect I had been overpaying tax in the UK. My local tax adviser was unable to help and suggested I contact HMRC. I did so, but got little help or advice other than being referred to online guidance. A friend was having similar problems and their local tax adviser had given them Stephen's contact details.

How has Stephen Haggan helped you?

Stephen listened patiently to our concerns and identified a solution to the situation. He provided a breakdown of his charges before we agreed to proceed. He clearly listed the tax records and evidence he would need to work on our problem. Over the next few weeks, he guided us through the collection and presentation of a wide range of records in a variety of formats. He gave us regular progress reports and identified any items we still needed to find. This approach made a daunting task for us more manageable and we were relived when he told us he has everything he needed and brought our folders to our home for us to review and sign off. He has now submitted our folders to HMRC for their action.

Have you seen the outcome you were hoping for?

Our SA records go back six years and most will have to be submitted manually to replace the electronic versions I had incorrectly submitted. Stephen clearly explained the current delays with HMRC and structured our expectations regarding timescales and possible outcomes. I was delighted to hear from HMRC today that my most recent return had been re-submitted electronically and that the tax I had paid had been refunded to me. The whole process will probably extend for up to 12 months, but Stephen has promptly submitted all the documentation required by HMRC, thus initiating the tax recovery process for us with immediate effect.

What could they have done better?

We are both delighted with the excellent service Stephen Haggan has provided for us. He swiftly identified what needed to be done to resolve our situation. He provided a clear breakdown of his fees before we signed-up with him. He has been very supportive throughout the information gathering process and provided us with regular updates. This enabled us to compile the necessary information in a short period. He compiled the information for us both and enabled us to review and sign everything before he returned to UK to submit it to HMRC for us. We could ask for nothing more.

Review from verified client

November, 2021

What were the circumstances that caused you to initially look for an accountant?

I needed an expert in the filed to help me understand my business accounts and responsibility in simple terms.

How has Stephen Haggan helped you?

Give clarity on accounts and my responsibility. Is available for quick ad-hoc queries and questions over email. Provides a personal supportive service at all times.

Have you seen the outcome you were hoping for?

Yes, most definitely

What could they have done better?

NA

Review from verified client

November, 2021

What were the circumstances that caused you to initially look for an accountant?

I started contracting through a personal service company and I needed advice and my accounts preparing under the new off-payroll rules.

How has Stephen Haggan helped you?

I have had a couple of limited companies over the years and changed to use stephen, for my new business due to a personal recommendation. Stephen made the transfer as smooth as possible and has provided me with support and confidence that everything is being dealt with correctly, whilst acting in a very approachable manner, even with a lot of queries from me and the concern of switching providers.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing that I am aware of.

Review from verified client

November, 2021

What were the circumstances that caused you to initially look for an accountant?

First ever self assessment

How has Stephen Haggan helped you?

Explained every thing well and answered all questions promptly

Have you seen the outcome you were hoping for?

Yes tax paid and have greater understanding

What could they have done better?

Nothing

First impression from a user who is not yet a client

November, 2021

Please provide a brief comment about your experience with Stephen

Follow up was swift

Review from verified client

September, 2021

What were the circumstances that caused you to initially look for an accountant?

The company I have recently started working for was incorporated last year and so the first set of accounts were due. The internal accounting hadn't been kept up to date (hence me being employed as an internal book keeper) and the accounts system they were using was new to me. I was required to complete the book keeping for the previous 12 months and to liaise with Stephen who would then prepare the annual accounts.

How has Stephen Haggan helped you?

Stephen walked me through, step by step, the best way to clear the enormous backlog of transactions. I wouldn't have known where to start if not and he was very patient while I was learning, and also very clear on what he was advising. Stephen helped me to use the system effectively as it was new to me and he always replied to any phone calls or emails extremely quickly. Throughout the process I had various questions for Stephen and he was extremely helpful in answering them to ensure the accounts preparation ran smoothly.

Have you seen the outcome you were hoping for?

Yes, I have just completed the book keeping for the full year, a larger task than I realised when I first took it on! Stephen is now just finalising the statutory accounts. He uses an online portal to ask questions which is really efficient compared to numerous email threads.

What could they have done better?

I honestly can't think of anything - thank you Stephen!

Review from verified client

September, 2021

What were the circumstances that caused you to initially look for an accountant?

Having my own business

How has Stephen Haggan helped you?

Setting up my business and doing the accounts & payroll.

Have you seen the outcome you were hoping for?

Yes excellent

What could they have done better?

No, very patient great at explaining things.

Review from verified client

September, 2021

What were the circumstances that caused you to initially look for an accountant?

I had previously been doing my own accounts and, as my company has grown, it became time to get a professional in.

How has Stephen Haggan helped you?

Stephen has been brilliant throughout. He reviewed and resubmitted business accounts for last year, fixing lots of bookkeeping issues and sorting out lots of things that I wouldn't not have been able to do myself.

Have you seen the outcome you were hoping for?

Yes, he has been worth every penny and has provided peace of mind.

First impression from a user who is not yet a client

September, 2021

Please provide a brief comment about your experience with Stephen

I've been very pleased with Stephen's work so far. He has been communicative, efficient and proactive in sorting out my bookkeeping and accounting. Although it's still early days, I would have no hesitation in recommending Stephen to others.

Review from verified client

June, 2021

What were the circumstances that caused you to initially look for an accountant?

I recently made the switch from being long-term employed to being self-employed and starting my own business. Having no experience of running a business, I was in need of advice on self-assessment and bookkeeping.

How has Stephen Haggan helped you?

Stephen was very approachable and always contactable to answer my questions and advise me on what I had to do to get my business up and running. As well as providing invaluable assistance in getting my accounting and bookkeeping system in place, Stephen also handled my HMRC self-assessment application on my behalf and prepared my tax return at the end of the financial year. I feel reassured that Stephen is always a phonecall or email away when I need him.

Have you seen the outcome you were hoping for?

Yes, Stephen's service ensured that the financial side of getting my business up and running and registering with HMRC went smoothly and hassle-free.

What could they have done better?

Nothing.

Review from verified client

June, 2021

What were the circumstances that caused you to initially look for an accountant?

I needed accountancy support in setting up and running a private psychotherapy practice.

How has Stephen Haggan helped you?

I have now set up on Xero and he has helped me to ensure I am recording my payments from clients and outgoings for the business.

Have you seen the outcome you were hoping for?

Stephen offers a friendly and efficient service. I appreciate the speed in which he responds to my queries and he takes time to ensure he has given me the information I need. He is a pleasure to work with and I am building my confidence and knowledge in setting up a business, with the support from him.

First impression from a user who is not yet a client

June, 2021

Please provide a brief comment about your experience with Stephen

I contacted Stephen to provide me with a quote for annual tax returns, formation of a ltd company and payroll services. Although I haven’t instructed Stephen to work on my behalf, his knowledge and communication was excellent. Before even providing me with a quote, Stephen had offered me some advice on my current situation which is rare to find these days. Although I have instructed a different accounting firm to work on my behalf, I really appreciate Stephens initial communication with me and would recommend him to anyone who needs a knowledgeable accountant who has very quick response times.

Review from verified client

March, 2021

What were the circumstances that caused you to initially look for an accountant?

A new business, looking for an accountant to help with our personal & corporation tax.

How has Stephen Haggan helped you?

Stephen helped hugely; being a new, start-up buisness trying to prepare for our end of year accounts is an area I didn't have much knowledge in but Stephen explained everything to help me easily understand & has also got us prepared and more organised with our business accounts for the future. He was always available via email or phone to help with any queries & was extremely quick at getting everything we needed in place.

Have you seen the outcome you were hoping for?

Yes - We have the outcome we wanted & more!

What could they have done better?

-

Review from verified client

March, 2021

What were the circumstances that caused you to initially look for an accountant?

I wasn't happy with the service that I received from my previous accountant and Stephen was recommended to me.

How has Stephen Haggan helped you?

Stephen has helped guide me through an area of my business which I have let slip behind. With his assistance I am beginning to get a hold of the financial side of my start-up business.

Have you seen the outcome you were hoping for?

Stephen is systematically guiding me through the necessary steps to get on track.

What could they have done better?

I would like a face-to-face, but in this current environment, it isn't possible. Which I understand.

Review from verified client

March, 2021

What were the circumstances that caused you to initially look for an accountant?

As an independent Recruitment Agency specialising in the field of social care, we required an experienced accountancy firm who could meet our needs in facilitating a weekly payroll across 52 wks of the year in addition to all other accounting services, required when running a company. Peers & Associates competently looks after every aspects of the business including directors personal tax affairs.

How has Stephen Haggan helped you?

Stephen has been a font of knowledge on all things accounting. Translating the accounting jargon into an understandable, bite size format, that is easy to understand and use in order to make balanced business decisions. Stephen keep not only abreast but ahead of relative changes to economic & government changes that may affect what we do, in turn helping us plan and prepare our business to handle these in the best way.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

Review from verified client

February, 2021

What were the circumstances that caused you to initially look for an accountant?

Tax return

How has Stephen Haggan helped you?

Did a great self assessment tax return

Have you seen the outcome you were hoping for?

Yes all sorted with hmrc

What could they have done better?

Nothing

Review from verified client

January, 2021

What were the circumstances that caused you to initially look for an accountant?

I needed an accountant to help with my self assessment personal and partnership tax returns.

How has Stephen Haggan helped you?

Stephen was extremely helpful, very quick with his responses to any questions I had and very efficient.

Have you seen the outcome you were hoping for?

He surpassed my expectations as he was so patient and nothing was too much trouble.

What could they have done better?

Stephen was really great and I now have a much better understanding of my tax situation. I am more than happy with his services and would have no hesitation in recommending him to others.

Review from verified client

January, 2021

What were the circumstances that caused you to initially look for an accountant?

Myself and my husband needed an accountant to help us with our personal and partnership tax returns.

How has Stephen Haggan helped you?

Stephen helped us to prepare our accounts and completed our tax returns. We approached him quite late in the tax year and he worked with us intensively to ensure that our returns were completed on time.

Have you seen the outcome you were hoping for?

Yes completely happy with his services.

What could they have done better?

We cannot fault anything.

Review from verified client

January, 2021

What were the circumstances that caused you to initially look for an accountant?

Ltd company

How has Stephen Haggan helped you?

All enquires

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

January, 2021

What were the circumstances that caused you to initially look for an accountant?

I started to let my property which meant I had to complete tax self assessment

How has Stephen Haggan helped you?

Stephen talked me through the process and answered all of my questions in an easy to understand manner. That tax return and since have always been completed really quickly and efficiently. Now I wouldn’t use anyone else, he is brilliant!

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I honestly can’t think of any way Stephen can improve his services.

Review from verified client

December, 2020

What were the circumstances that caused you to initially look for an accountant?

I needed help in filing and understanding my taxes, both for personal and corporate, before I had always felt overwhelmed and confused about my taxes each year!

How has Stephen Haggan helped you?

Stephen has taken over filing all of my tax returns and setting up Payroll for my company. He has been efficient, professional and friendly at every step of the way. Always willing to give helpful advice and makes my life a lot easier!

Have you seen the outcome you were hoping for?

Definitely.

Review from verified client

November, 2020

What were the circumstances that caused you to initially look for an accountant?

I started my own business and then formed a limited company

How has Stephen Haggan helped you?

Lots of advice on how to form a limited company, using xero accountancy software, vat, tax and employment tax, account preparation and answering queries

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

There genuinely hasn’t been a time I have felt anything could be better.

Review from verified client

November, 2020

What were the circumstances that caused you to initially look for an accountant?

As a director of a limited company I needed an accountant.

How has Stephen Haggan helped you?

Stephen provides great customer service and support.

Have you seen the outcome you were hoping for?

Yes and I would be happy to recommend Stephen and his accountancy services to anyone looking for an accountant.

What could they have done better?

Nothing springs to mind.

Review from verified client

November, 2020

What were the circumstances that caused you to initially look for an accountant?

I have my own business and needed support filling out my self assessment form

How has Stephen Haggan helped you?

He helped me understand what needed to be recorded and helped to total expenses and profit and complete self assessment form

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

November, 2020

What were the circumstances that caused you to initially look for an accountant?

We passed the VAT threshold and needed more support to set this up correctly. We also required better accounting practices to be implemented within the business.

How has Stephen Haggan helped you?

Stephen was able to easily advise us on the VAT registration process as well as simplifying & automating many of our processes. Stephen is incredibly quick to respond to queries and patient throughout the process.

Have you seen the outcome you were hoping for?

We have achieved much better accounting processes, where we have literally saved ourselves hours of work each month. Additionally, now all our processes are in place, there is little day to day attention needed for accounting and book keeping.

What could they have done better?

No, Stephen has far exceeded our expectations at every turn.

Review from verified client

November, 2020

What were the circumstances that caused you to initially look for an accountant?

We were a small partnership in our first year, not having submitted any returns yet. A rapid increase in turnover meant that we were almost caught by surprise by the need to become VAT registered.

How has Stephen Haggan helped you?

Stephen spent the time looking at the initial job that we had done in getting our accounts into Xero and working with us to ensure that everything was in order ready for our tax return and our VAT registration. He was happy to explain (to complete novices) anything that we weren't sure of or that we needed to provide more information about. Our communication with Stephen was by email, as this was the way that worked for us. Responses to queries was always very quick and comprehensive.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I can't think of anything.

Review from verified client

October, 2020

What were the circumstances that caused you to initially look for an accountant?

Set up a new business

How has Stephen Haggan helped you?

Options for setting up and how to record monies out and in.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

Review from verified client

October, 2020

What were the circumstances that caused you to initially look for an accountant?

I went from PAYE to Limited Company

How has Stephen Haggan helped you?

Stephen helped me understand what was involved in an easy to understand & professional manner

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

October, 2020

What were the circumstances that caused you to initially look for an accountant?

I started a small busines

How has Stephen Haggan helped you?

Hey was always available to give reliable and clear guidance

Have you seen the outcome you were hoping for?

Yes, He is incredibly friendly and reliable.

Review from verified client

October, 2020

What were the circumstances that caused you to initially look for an accountant?

Having recently moved from a full-time position to setting up my own Limited Company as my main source of income, I needed an accountant with experience in the creative industry. Stephen came highly recommended.

How has Stephen Haggan helped you?

Stephen guided me through all the steps involved in getting your company and accounts set up ready to start trading. He gave me excellent advice on book keeping and how to keep your accounts in good order, and was essential at helping me understand how all the different taxes work together, breaking down often very convoluted government jargon into clear terms.

Have you seen the outcome you were hoping for?

Yes I did, after completing my first year's worth of accounts I now feel confident going into my second year, knowing that I've set up good account keeping habits that will set me up in good stead for the future.

What could they have done better?

Nothing, Stephen is a 10/10 accountant. Always on hand to offer advice, and usually replying within the hour.

Review from verified client

October, 2020

What were the circumstances that caused you to initially look for an accountant?

Having recently moved from a full-time position to setting up my own Limited Company as my main source of income, I needed an accountant with experience in the creative industry. Stephen came highly recommended.

How has Stephen Haggan helped you?

Stephen guided me through all the steps involved in getting your company and accounts set up ready to start trading. He gave me excellent advice on book keeping and how to keep your accounts in good order, and was essential at helping me understand how all the different taxes work together, breaking down often very convoluted government jargon into clear terms.

Have you seen the outcome you were hoping for?

Yes I did, after completing my first year's worth of accounts I now feel confident going into my second year, knowing that I've set up good account keeping habits that will set me up in good stead for the future.

What could they have done better?

Nothing, Stephen is a 10/10 accountant. Always on hand to offer advice, and usually replying within the hour.

Review from verified client

October, 2020

What were the circumstances that caused you to initially look for an accountant?

Payroll & bookkeeping

How has Stephen Haggan helped you?

Stephen showed myself and my business partner a tremendous amount of patience whilst preparing our accounts for the closure of our company.

Have you seen the outcome you were hoping for?

Yes. The level of service Stephen provided me with was excellent. Stephen was always on hand when I needed advise. He provided me with the friendly support I needed and helped to guide me through quite a testing period during the closure of my business. I don’t think I could have found a better level of support elsewhere and cannot speak highly of enough of Stephen and Peers & Associates.

Review from verified client

October, 2020

What were the circumstances that caused you to initially look for an accountant?

I wanted to have the peace of mind that our tax returns were done correctly.

How has Stephen Haggan helped you?

He was so helpful and explained everything clearly, he also replied to any queries I had very quickly.

Have you seen the outcome you were hoping for?

Yes, Thank you.

Review from verified client

October, 2020

What were the circumstances that caused you to initially look for an accountant?

Forming a new ltd company and moving forward from there with all aspects of accounting necessary.

How has Stephen Haggan helped you?

Set up company, payroll, tax returns, bookkeeping, VAT

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, Stephen have been more than helpful with all queries which there has been quite a few as this is my first company. He responds to emails quickly even outside your conventional working days hours

Review from verified client

September, 2020

What were the circumstances that caused you to initially look for an accountant?

We started a recruitment business just over a year ago and had no knowledge of accounting / book-keeping. We contacted Stephen on the basis of a personal recommendation.

How has Stephen Haggan helped you?

Stephen helped us with just about everything! Advice on routine HMRC issues to more complex payroll / accounting problems. Stephen helped us with general advisory / informative phone calls as well as some substantial work for us as our business grew in staff and turnover throughout the year.

Have you seen the outcome you were hoping for?

Absolutely. Stephen has literally never let us down with any problem whether it be straightforward and simple or a larger issue. He is always on hand to give advice and you never feel like he's rushing you off even if the conversation isn't a "billable" one for him. This means we see him as much more than just a 3rd party accountant more as a partner who guides us through all things Accounting.

What could they have done better?

Honestly? Nothing. He's been superb for us. We were completely wet behind the ears in terms of the back office aspect of running a business and frankly without Stephen we'd have really struggled. He's been excellent for us. And all the same goes for Stuart! :-)

Review from verified client

August, 2020

What were the circumstances that caused you to initially look for an accountant?

Starting a LTD company

How has Stephen Haggan helped you?

Did my accounts and filed my tax return

Have you seen the outcome you were hoping for?

Yes

Review from verified client

July, 2020

What were the circumstances that caused you to initially look for an accountant?

I started my translation company in July 2019 and after trying to do the accounts myself for a few months, I realised I would need some help.

How has Stephen Haggan helped you?

Stephen has helped me get on track with all the necessary company statements and get up to date with payroll.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

There is nothing more I could ask for from Stephen. He is always quick to respond to my emails with any questions I may (and there have been a lot!) and he always explains things clearly.

Repeat review from verified client

June, 2020

This review is a follow-up review from a client who left a review previously.

How has Stephen Haggan helped you since your last review?

More quality advice and great communication through the Covid-19 time of uncertainty.

Repeat review from verified client

June, 2020

This review is a follow-up review from a client who left a review previously.

How has Stephen Haggan helped you since your last review?

Stephen has been professional, diligent and a perfect advisor to make these tax procedures easy and gave me again a peace of mind with my taxes forms. He have always a prompt, friendly and professional response advising you the different steps to take. I would recommend Stephen without any shadow of doubt.

First impression from a user who is not yet a client

June, 2020

Please provide a brief comment about your experience with Stephen

Very clear, helpful and patient. He helped me understand the basic requirements to set a small business. He seems extremely knowledgeable and professional. Would definitely recommend.

Repeat review from verified client

June, 2020

This review is a follow-up review from a client who left a review previously.

How has Stephen Haggan helped you since your last review?

Stephen has been of great help, always willing to help and doing a great and speedy job!

Repeat review from verified client

June, 2020

This review is a follow-up review from a client who left a review previously.

How has Stephen Haggan helped you since your last review?

Stephen continues to help me build my business, giving me advice and helping me to develop my customer base. I cannot imagine ever waiting a different accountant.

Repeat review from verified client

June, 2020

This review is a follow-up review from a client who left a review previously.

How has Stephen Haggan helped you since your last review?

Specific advice on tax and grants during the Covid -19 pandemic

Repeat review from verified client

June, 2020

This review is a follow-up review from a client who left a review previously.

How has Stephen Haggan helped you since your last review?

Continued excellent service

Repeat review from verified client

June, 2020

This review is a follow-up review from a client who left a review previously.

How has Stephen Haggan helped you since your last review?

Put simply, I cannot recommend Stephen and Peers enough. Stephen's knowledge is incredible - matched only by the levels of detail in his advice, his genuine desire to help his clients and the promptness of his responses. Stephen is an accountant made for the modern working world; knowledgable, responsive, flexible and above all; friendly, genuine and a pleasure to work with. I will continue to use Stephen and team and would highly recommend others do too.

Review from verified client

May, 2020

What were the circumstances that caused you to initially look for an accountant?

Formation of a company

How has Stephen Haggan helped you?

He undertook the application to companies house.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I’m completely satisfied with the Level of communication and advice received therein.

First impression from a user who is not yet a client

May, 2020

Please provide a brief comment about your experience with Stephen

Stephen was very clear and helpful on how he could solve our problem. He guided us in the right direction and was upfront with any costs involved.

Review from verified client

May, 2020

What were the circumstances that caused you to initially look for an accountant?

I was having problems regarding the payroll system I was using. As I have minimal experience in the accounting field I needed assistance rectifying my account.

How has Stephen Haggan helped you?

They was able to rectify my account and bring everything up to date very efficiently. Their communication is fantastic and I was updated if everything that had been done. They are now processing the payroll for my business and I am very happy to leave it in the hands of an experienced business.

Have you seen the outcome you were hoping for?

Yes

Stephen's reply

Thank you Cheryl that is very kind - I am glad we could help get things sorted out :-)

Review from verified client

April, 2020

What were the circumstances that caused you to initially look for an accountant?

Advice & support with bookkeeping and tax when setting up a new business partnership.

How has Stephen Haggan helped you?

Stephen has provided us with invaluable advice and guidance. He is extremely responsive to queries and enquiries and has been a huge support throughout the process of setting up our business and submitting our first tax return.

Have you seen the outcome you were hoping for?

Yes! Stephen has taken all the stress and confusion out of the accounting aspect of business, allowing us to focus on our clients.

Review from verified client

April, 2020

What were the circumstances that caused you to initially look for an accountant?

New business, Peers & Associates came highly recommended.

How has Stephen Haggan helped you?

Stephen and Stuart have helped with all aspects of accounting from VAT, Tax, Year end accounts and pensions.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

To be fair I don’t think they could do anything else than they are doing.

Review from verified client

April, 2020

What were the circumstances that caused you to initially look for an accountant?

Having formed a new business I was looking for help with accounts after the book keeping stage

How has Stephen Haggan helped you?

Stephen came out to see us for our intital visit and helped us out greatly with advice and pointers even then. He is proactive in his work and helps find solutions to my endless queries, going above and beyond on numerous occasions. It is probably the most value for money we get from our business spend. It has saved us time and money.

Have you seen the outcome you were hoping for?

Yes, we had to work through some messy situations (entirely my doing) but Stephen was patient and thorough as we did this.

What could they have done better?

I don't think there is anything to add here

Review from verified client

February, 2020

What were the circumstances that caused you to initially look for an accountant?

Upcoming annual accounts

How has Stephen Haggan helped you?

Advised on bookkeeping, accounting structure and accounting platforms. Stephen was very understanding of my situation given it was my first set of annual accounts and helped me structure and put order to my accounts. I am pleased that Stephen was open,accepting and helpful to improve bookkeeping to a new business like ours

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

At this stage I don't think there could be improvements. I am very grateful of the help given

First impression from a user who is not yet a client

February, 2020

Please provide a brief comment about your experience with Stephen

Stephen offered a clear and concised explananation of my accounts after a difficult transitional period

Review from verified client

January, 2020

What were the circumstances that caused you to initially look for an accountant?

I set up my own Limited Company & needed an accountant to help me.

How has Stephen Haggan helped you?

I was visited at home and everything was explained to me in a simple professionL manner. They have done everything for me and have made my self employment accounting stress free.

Have you seen the outcome you were hoping for?

Yes 100%

What could they have done better?

No, nothing

Review from verified client

January, 2020

What were the circumstances that caused you to initially look for an accountant?

Tried doing my own tax return and got very confused. The number was much higher than any of the colleagues I asked and was sure I just didn’t understand well enough to do it properly.

How has Stephen Haggan helped you?

Asked loads of questions and discovered expenses I hadn’t even considered and got my tax bill right down to a more manageable figure. Was quick and efficient and understood the time constraints of my work life.

Have you seen the outcome you were hoping for?

And more! He was able to advise me on better book keeping to make both of our lives easier.

What could they have done better?

Don’t think he could have done better. I’m ecstatic with the results and plan to stay with Stephen for years to come.

Review from verified client

January, 2020

What were the circumstances that caused you to initially look for an accountant?

to look after my accounts and self assessment

How has Stephen Haggan helped you?

organised everything for me, with my accounts and PAYE and is always there to help when i need or anything explaining. Very professional

Have you seen the outcome you were hoping for?

exceeded all expectations and makes life a lot easier

Review from verified client

January, 2020

What were the circumstances that caused you to initially look for an accountant?

I’m self employed and never have time to deal with finances myself.

How has Stephen Haggan helped you?

He collects all my invoices & receipts for the tax year & contacts HMRC with the details who then send me a bill for what I owe. He’s always on hand for advice & reply’s to emails very quickly with the answers

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

January, 2020

What were the circumstances that caused you to initially look for an accountant?

I began to earn money freelance and didn't know how to pay tax

How has Stephen Haggan helped you?

He handled everything-I just gave him my paperwork

Have you seen the outcome you were hoping for?

Yes. My accounts have been carefully prepared every year

Review from verified client

January, 2020

What were the circumstances that caused you to initially look for an accountant?

We were looking for a young, vibrant accountant firm that practiced up to date methods and could advise us on issues relating to payroll, taxes, cashflow etc etc

How has Stephen Haggan helped you?

Stephen helped us with all of the above and continues to to so. He is always there to help and give advice and replies promptly to any queries we have as a business relating to account, taxes, Xero and end of year accounts.

Have you seen the outcome you were hoping for?

Always, whether it is guidance on completing a task on xero to submitting End of year accounts. Stephen always delivers, which means we are always up to date with accounts, taxes and deadlines.

What could they have done better?

Not applicable

Review from verified client

January, 2020

What were the circumstances that caused you to initially look for an accountant?

I required a back log of self assesssed taxes to be organised.

How has Stephen Haggan helped you?

He promptly organised what was needed.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

January, 2020

What were the circumstances that caused you to initially look for an accountant?

As the self-assessment deadline approached I realised I needed some advice and support with my first self-assessment since going self-employed. I was recommended Stephen by a fellow counsellor and I made contact with him a month or so before the self-assessment deadline.

How has Stephen Haggan helped you?

Stephen was helpful and friendly and, despite a tight deadline, calm and reassuring to me, which is what I was looking for. He explained the self-assessment process and I was able to put together my paperwork and submit everything to him before the deadline. I found the whole process much less daunting than expected and I will certainly keep using his services.

Have you seen the outcome you were hoping for?

Yes, and more. Now that the self assessment process is (almost) complete I intend to use Stephen's book-keeping services and I look forward to having my own accounts organised in a clear and streamlined way. This will allow me to focus on other areas of my business and I will be reassured that my accounts are in good order.

What could they have done better?

Genuinely, nothing!

Review from verified client

September, 2019

What were the circumstances that caused you to initially look for an accountant?

Requirements to form a Ltd company

How has Stephen Haggan helped you?

Stephen set up the company

Have you seen the outcome you were hoping for?

Yes couldn’t have asked for more

What could they have done better?

Nothing, Stephen was very quick to respond to my initial query and has the company set up within 24 hours

First impression from a user who is not yet a client

September, 2019

Please provide a brief comment about your experience with Stephen

Stephen was on the ball with emailing me back and the information and advice given was grateful

Review from verified client

July, 2019

What were the circumstances that caused you to initially look for an accountant?

Mod expenses claim.

How has Stephen Haggan helped you?

He prepared my self assessment tax return for a MOD expenses claim and explained everything in an easy to understand manner.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

July, 2019

What were the circumstances that caused you to initially look for an accountant?

Needed a letter from a chartered accountant regarding a mortgage application

How has Stephen Haggan helped you?

Prepared letter and also resubmitted previous two years returns

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

None

Review from verified client

July, 2019

What were the circumstances that caused you to initially look for an accountant?

Would not hesitate to recommend Peers & Ass. They are just amazing.! We have used them for many years, what I love most is the fact no matter what time you ask for advice etc they literally are always there! Even when being on holiday we have had replies, our accounts are in great working order and always on time. Ste himself is very methodical and never misses anything. I can vouch for the work ethic, service and price. After paying a poor accountant before using Ste Peers we ended up with a triple cost in the long run 'buy cheap buy twice' so I would always use Ste for all our personal tax, accounts etc. Thank you for your work Peers & Assoc. Paul & Stacey

How has Stephen Haggan helped you?

In every way possible!

Have you seen the outcome you were hoping for?

Yes and more

What could they have done better?

Nothing

Review from verified client

July, 2019

What were the circumstances that caused you to initially look for an accountant?

I needed an accountant when I moved to being self employed in 2013/2014. As a small business and someone who was entering into the world of self employment and didn't understand the detail of what I needed to do I turned to Stephen to management the accountancy services needed for my new business.

How has Stephen Haggan helped you?

Stephen helped me with everything I needed to start up simply explaining all the things I needed to do and all the bits he could do. He was non pushy and continues to help me with any day to day issues I have. The great service I received at the start has not changed over the 5 years I have been using his services.

Have you seen the outcome you were hoping for?

I genuinely couldn't ask for a better service. If I have questions then I know I can contact Stephen and he will help. His turn around for replying to emails is really quick and pretty much always replies during hours most people would consider are "out of hours". As someone is not an expert in this area I feel Stephen has been perfect in terms of helping me understand what I need to do, answering any questions I have had throughout the process and offering services where required to take the pain out of things I don't have the time or expertise to do. He has also offered solutions to help reduce the admin process and burden to make the accountancy process as simple as possible. Having the support and help of Stephen to manage the accountancy element has been invaluable.

What could they have done better?

Not sure... there may be some services that Stephen could proactively offer me that I don't know about that I don't currently use? I can't really fault the service I do get though.

Review from verified client

July, 2019

What were the circumstances that caused you to initially look for an accountant?

I direct a limited company and needed a professional accountant.

How has Stephen Haggan helped you?

Stephen has helped with all aspects of the bookkeeping / accountancy.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

July, 2019

What were the circumstances that caused you to initially look for an accountant?

my old one wasn't easy to deal with. My friend recommended Stephen

How has Stephen Haggan helped you?

by being clear and helpful re: all my tax questions

Have you seen the outcome you were hoping for?

yes - he's very good and clear

Review from verified client

June, 2019